Hazeeq

=Set 1 questions/answers November 19th 2011=

=Set 2 questions/answers November 26th 2011=

1. Define the following terms:

(a) CMS (b) Tablet device

2. (a) With reference to the case study and to Customer Management Systems (CMS) you have studied through your research, explain the the implications of using such systems for an online booking system.

(b) With reference to the case study (lines 127-131), examine how important it is for the website to be fully functional on a tablet device as it would on an internet browser using a desktop or laptop.

3. Discuss the importance of the website to allow for concurrency of access and its implications. Use information from the case study and give examples of services offered by the companies that you have investigated.